1. On your computer, double-click the "My Computer" icon. Then double-click "Control Panel". In the Control Panel folder, locate and double-click your "Printers" icon.
   
   
2. If the software was installed properly, you should see a printer labeled "Universal Document Converter". If you do not see this printer, try re-installing the software, if that doesn't resolve the issue, you can look for help here, or from Henschen & Associates, Inc. (most emails will be answered within two business days). If, in fact, the "Universal Document Converter" printer exists, right-click on it, and left-click "Properties".
   
   
   
   
   
3. In the Properties window, left-click the "Printing Preferences" button.
   
   
   
   
   
4. Under the “Page Setup” tab, enter a DPI setting of “200”. Then left-click on the “Apply” button.
   
   NOTE:  This DPI configuration process must be completed to ensure that your filings are accepted into the e-Filing system correctly. The DPI setting configures the viewable image size.
   To test your set up, do the following:
   
   
   1. Create a test document
      
   2. Print the test document to the Universal Document Printer.
      
   3. Log into your e-Filing account.
      
   4. Upload the image you created in step 2 using the "Test Your Document" link.
      
   5. View your test image which should now be time stamped as a "Test Filing".
   If the test filing displays correctly your printer is configured. If not you will need to change the DPI setting higher or lower to what the test filing looks like (see below), and then run these 5 steps again until your document is converted correctly.
   
   If your test document is smaller within the test filing, the DPI number should be increased.
   If your test document is larger within the test filing, the DPI number should be decreased.
   
   
   
   
   
5. Next, left-click the "Advanced" tab. Set the “Output Image Format” to “TIFF Image” and the “Bits Per Pixel” to “1” then left-click the “Apply” button.
   
   
   
   
   
6. Finally, left-click the "Finish" tab. Set the “Path” to “c:\” and the “File Name” to “filing.tif” and then click the “Apply” button. Lastly, left-click on the “OK” button and the “OK” button again and you’re ready to begin filing.
   
   
   
   
   

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